Get up and running.

Troubleshooting FAQ

My subdomain isn't loading, or shows the wrong thing

New DNS records can take a short while to propagate after setup finishes - give it a few minutes and try again, ideally from a different network or device to rule out local DNS caching. If it's been longer than that and still isn't working, contact support with your garage name so we can check the DNS/routing configuration on our end.

The checkout / payment button doesn't seem to do anything

A few common causes:

• Ad blockers or strict privacy extensions can interfere with Stripe's embedded checkout - try disabling them for this site, or use a different browser.
• 3D Secure verification on some cards opens an extra confirmation step - check for a popup or additional page that may have opened.
• If you've already completed payment but the page seems stuck, check Services in your Client Area directly - your purchase may have gone through even if the redirect back didn't feel like it completed cleanly.

Discord login isn't working

See the full breakdown in Setting Up Discord Login - almost always either a redirect URL mismatch between Delta Platform and the Discord Developer Portal, or a Required Discord Server ID restriction blocking someone who isn't a member of that server.

I lost my Tebex script license code

Use the license code lookup with your Tebex transaction ID and purchase email - see Buying the Delta Garage Script for details. Note this only applies to the separately-purchased script, not a hosted subscription service.

My service shows as suspended

Almost always a billing issue - see Payment Issues & Suspended Services for how to resolve it. If you've already fixed your payment method and it's still showing suspended after a few minutes, contact support.

Setup got stuck or showed an error

Go back to Services - a garage that failed during provisioning shows Retry Setup instead of Finish Setup, which re-runs the wizard with your previous answers already filled in. If retrying doesn't work either, contact support and mention your garage name so we can see the specific error.